Uber & Lyft · Rideshare and delivery
Account Deactivated?
Don't panic. Know your options.
Evidence-backed appeals for deactivated drivers, built by legal professionals.
Platforms we work with
Uber · Lyft · Uber Eats and other gig platforms
Independent service. Not affiliated with Uber or Lyft.
The reality
One email
stops your
income
Deactivations are automated. A flagged report or a background check error can close your account in minutes.
Most drivers reply fast, in the app, while angry. That short reply becomes the record the platform reviews.
We slow it down, find the policy behind the decision, and answer it the way a reviewer expects.
Cases we handle
Why drivers
get deactivated
Passenger complaints
Unverified claims and false accusations.
Background check errors
Wrong, outdated or mismatched records.
Rating and performance flags
Ratings, cancellations, acceptance rates.
Fraud detection
Automated flags on trips or payments.
Identity verification
Failed selfie checks and rejected documents.
Safety and policy claims
Alleged conduct or guideline violations.
Vehicle and insurance holds
Inspection, registration or licensing issues.
Appeals already denied
A denied in-app appeal is not the end.
The process
Every appeal
needs a strategy
We prepare the written case, assemble the evidence behind it, and file it through the right channel on your platform.
- 01
Free review
Send the notice. We tell you honestly if the case is strong.
- 02
Strategy
We find the policy used against you and gather your evidence.
- 03
Appeal filed
A complete case file, sent through the right channel, on time.
- 04
Escalation
If needed, a formal demand or arbitration support.
What we do
More than
an appeal
Appeal preparation
A written case built around the exact policy cited.
Evidence and documents
Trip records, messages and certificates, organized.
Background check disputes
Correction pursued with the reporting agency too.
Legal escalation
Formal demands and arbitration support when justified.
Platform communication
We handle the replies so nothing weakens your case.
Deadline tracking
Appeal windows watched so none are missed.
Why Reactiv
Your work
matters
Your next step matters too.
Legal professionals, not form letters
Real people read your terms and the policy you were accused of breaking.
We tell you the truth
If a case is weak, we say so at the review stage.
One point of contact
A person who knows your file, not a new ticket each time.
Driver side only
We work for drivers. Never for the platforms.
The team
People,
not templates
Every file is reviewed by a legal professional before a strategy is set. Not a template, not a queue.
They read the terms you agreed to, the policy you were accused of breaking, and the evidence you have. If the case is weak, they will tell you at the review stage rather than after you have paid.
You deal with one point of contact who knows your file, from the first message to the final decision.
Talk to the teamQuestions
Before
you start
Can you guarantee reinstatement?
No, and be careful with anyone who does. The platform decides. We make sure your case is complete and filed correctly.
How long does it take?
It depends on the platform and the reason. You get an expected timeline at the review stage and updates at each step.
What does it cost?
The first review is free. If we take the case, the fee is flat and agreed before any work starts.
My appeal was already denied. Is it over?
Often not. A denied in-app appeal is one stage. A background check dispute, formal demand or arbitration may still be open.
Which platforms do you cover?
Uber and Lyft driver and delivery accounts. For other gig platforms, send the notice and we will tell you if we can help.
Are you connected to Uber or Lyft?
No. Reactiv is independent and works only for drivers.
Start here
Tell us what
happened
Send the notice and the short version of your story. You get an honest answer at no cost.
- Free and confidential
- Reply within one business day
- No payment until you decide